250+ authorized service points across 85 countries. 48-hour spare parts dispatch. 24/7 technical hotline staffed by certified drilling engineers — not call center scripts.
45,000+ OEM part numbers stocked at regional hubs in Singapore, Johannesburg, Stockholm, and Houston. Standard dispatch within 48 hours. AOG emergency service for same-day air freight on machine-critical components.
Certified drilling engineers available in English, Spanish, French, and Mandarin. Remote diagnostic capability for fault code analysis and hydraulic system troubleshooting without waiting for a site visit.
Factory-supervised installation and commissioning. 5-day operator certification programme covering drill rig operation, preventive maintenance, and safety protocols. Training conducted on-site in your mine or quarry.
Extended warranty coverage up to 5 years or 12,000 drilling hours. Covers all factory-supplied hydraulic, mechanical, and electrical components under normal operating conditions.
Real-time GPS tracking, drilling performance analytics, and predictive maintenance alerts. Monitor feed pressure, rotation speed, and penetration rate across your entire drill rig fleet from a single dashboard.
Factory regrinding service for DTH drill bits and top-hammer bits. CNC-precision carbide regrinding extends bit life by 2–3 additional runs at 40% of new bit cost. Turnaround: 5 working days.
Tell us your fleet size, operating hours, and current maintenance challenges. We will design a service programme tailored to your drilling operation.
Contact Our Service Team