Privacy Policy — Epiroc - Precision-Engineered Drilling & Rock Excavation Solutions

Last updated: March 2026

1. Information We Collect

When you submit an inquiry through our website, we collect the following information:

Name, company name, and job title
Email address and phone number
Country and city of operation
Product requirements and project details you provide

We also automatically collect technical data such as IP address, browser type, and pages visited through cookies and server logs.

2. How We Use Your Information

To respond to your product inquiries and provide technical quotations
To arrange equipment demonstrations or site visits
To send relevant product updates and technical bulletins (only with your consent)
To improve our website functionality and user experience

3. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information with authorized Epiroc dealers in your region solely for the purpose of responding to your inquiry.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 36 months after your last interaction with us.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at [email protected].

6. Security

We implement industry-standard security measures to protect your personal data, including SSL encryption for all form submissions and access controls for our internal systems.

7. Contact

For privacy-related questions, please contact our Data Protection Officer at [email protected] or visit our contact page.